Privacy Policy

1. Who we are

This Privacy Policy explains how PentaSoul (“PentaSoul”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit this website or any related pages we operate (the “Website”).

PentaSoul is a product-focused technology company. This policy covers the public Website, including the contact form. Our individual products (such as DSMS, LegalEase, PentaPOS, and PentaGo) may have their own privacy notices when you use those products.

2. Information we collect

We collect only what we need to operate the Website and respond to you.

• Information you give us: name, email address, organisation (optional), enquiry topic, and message when you use the contact form.
• Career enquiries: if you introduce yourself through the contact form, we use that information to consider your message. We do not run an open application portal on this Website.
• Technical information: IP address, browser type, device type, operating system, referring URL, pages viewed, and timestamps. This is generated automatically by web servers and may be stored in access logs.
• Cookies and similar technologies: essential cookies or local storage needed for the Website to function (for example, to keep a session or remember a preference). We do not currently use advertising cookies or third-party analytics cookies.

3. How we use information

We use personal information to:

• Operate, secure, and improve the Website.
• Respond to enquiries about products, partnerships, careers, or general questions.
• Keep records of correspondence as needed for our business.
• Detect, prevent, and investigate abuse, fraud, or security incidents.
• Comply with law, regulation, or a valid legal request.

4. Legal bases

If you are in the European Economic Area, the United Kingdom, or a similar jurisdiction, we process personal information on these bases:

• Legitimate interests: to operate a company website, answer business enquiries, and keep the site secure.
• Consent: where you choose to send us a message or where the law requires consent for a specific use.
• Legal obligation: where we must keep or disclose information to meet a legal requirement.
• Steps prior to a contract: where your enquiry relates to a product, partnership, or other arrangement you want to discuss.

5. Cookies

Cookies are small files stored on your device. This Website uses essential cookies only, where needed for the site to work. You can block cookies in your browser, but some features may not function.

If we later add analytics or marketing cookies, we will update this policy and, where required, ask for your consent.

6. How we share information

We do not sell your personal information. We may share it only with:

• Service providers who host the Website, provide email or infrastructure, or help us respond to messages, under contracts that require them to protect the data.
• Professional advisers such as lawyers or accountants, where needed.
• Authorities, if the law requires it or to protect our rights, users, or the public.
• A buyer or successor, if PentaSoul is involved in a merger, acquisition, or similar transaction, subject to this policy or a successor notice.

7. International transfers

The Website may be hosted, and our service providers may process data, in countries other than the one where you live. Where we transfer personal information from the EEA, UK, or Switzerland, we use appropriate safeguards such as standard contractual clauses or an equivalent mechanism recognised by applicable law.

8. How long we keep information

We keep contact messages and related records for as long as needed to handle your enquiry and for a reasonable period afterwards for our records, legal, and security purposes. Server logs are kept for a shorter operational period. We delete or anonymise information when it is no longer needed, unless the law requires us to keep it longer.

9. Security

We use reasonable technical and organisational measures to protect personal information, including HTTPS, access controls, and limiting access to people who need it. No method of transmission or storage is completely secure. Please use a current browser and do not send sensitive secrets (passwords, payment card numbers, government IDs) through the contact form.

10. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete information, in certain cases.
• Object to or restrict processing, in certain cases.
• Receive a copy of information you provided, in a portable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

11. Additional rights in some regions

If you are in California or another US state with a privacy law, you may also have the right to know what personal information we collect, to request deletion, to correct information, and to opt out of “sale” or “sharing” of personal information for cross-context advertising. We do not sell personal information and we do not share it for cross-context behavioural advertising.

We will not discriminate against you for exercising privacy rights. To make a request, use the contact form on this Website and describe what you need. We may ask you to verify your identity before we act.

12. Children

The Website is intended for adults and business users. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us and we will delete it.

13. Third-party sites and products

The Website may link to other sites or to PentaSoul products. Those sites and products are governed by their own terms and privacy notices. We are not responsible for their practices.

14. Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the Website after an update means you accept the revised policy. If a change is material, we will take additional steps that the law requires.

15. Contact

For privacy questions or requests, email pentasoul05@gmail.com or use the contact form on this Website. We will respond within a reasonable time, and within any period required by law.